Methuselah:Troubleshooting .NET Framework Errors

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Troubleshooting Guide > Methuselah:Troubleshooting .NET Framework Errors

Methuselah:Troubleshooting .NET Framework Errors

Error messages

The following error messages typically indicate that the Microsoft® .NET Framework Version 1.1 is either corrupted or not installed. The installation of Microsoft® .NET Framework Version 1.1 is required to run our applications.

• EMLaunch.exe has encountered a problem and needs to close down
• EMLaunch.exe - Application Error. The application failed to initialize properly… Click on OK to terminate the application.
• Installshield Error 1603 Error installing Microsoft .Net Framework
• .NET Framework Initialization Error - C:\Windows\Microsoft.NET\Framework\v1.1.4322\mscorwks.dll could not be loaded
• The application failed to initialize properly...Click on OK to terminate the application.

Things to try

To resolve this problem, try the following methods in the order in which they are presented.

Method 1 - Install Microsoft® .NET Framework Version 1.1

Install .NET Framework Version 1.1. To download .NET Framework 1.1, visit the following Microsoft Web site: http://www.microsoft.com/downloads/details.aspx?FamilyId=262D25E3-F589-4842-8157-034D1E7CF3A3&displaylang=en.

If you experience an error when you try to install .NET Framework Version 1.1 or an error launching the program after installing .NET Framework 1.1, go to Method 2.

Method 2 - Remove and reinstall the entire .NET Framework

You will have to remove all instances of the .NET Framework and its hotfixes. You must remove all versions of the .NET Framework, from the most recent version to the earliest version installed on the computer. For example, you would uninstall the following versions of the .NET Framework in the following descending order:

• .NET Framework 3.5
• .NET Framework 3.0 Service Pack 1 (SP1)
• .NET Framework 2.0 SP1
• .NET Framework 1.1

Step 1 - Remove. Net Framework 3.5 from the computer

To do this, follow these steps:

1. Click Start, click Run, copy and paste (or type) the following command in the Open box, and then press ENTER: appwiz.cpl
2. In the Add or Remove Programs dialog box, click Microsoft .NET Framework 3.5, and then click Remove.
3. Click Yes to remove the .NET Framework 3.5 software.
4. Repeat steps 1 to 3 to remove other versions of the .NET Framework in descending order. Note In step 3, select the appropriate version of the .NET Framework in the Add or Remove Programs dialog box.

Step 2 - Rename the .NET Framework folder

To do this, follow these steps:

1. In Windows Explorer, locate the following folder: C:\Windows\Microsoft.NET
2. Locate the Framework folder, and then rename the folder as FrameworkOLD

Step 3 - Reinstall the versions of .NET Framework in ascending order

To do this, follow these steps:

1. After you remove the .NET Framework and rename the Framework folder, follow the procedure in Method 1 to install the 1.1. version of the .NET Framework.
2. After version 1.1 of the .NET Framework is installed, click on the following link to download and install .NET Framework 3.5 Full Package, which is a cumulative installation that includes all earlier versions of .NET beginning with 2.0: http://download.microsoft.com/download/2/0/e/20e90413-712f-438c-988e-fdaa79a8ac3d/dotnetfx35.exe.
3. IMPORTANT: After installing the .NET Framework 3.5 you should immediately install the update KB959209 to address a set of known application compatibility issues.