Methuselah:Invalid Username or Password

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Troubleshooting Guide > Methuselah:Invalid Username or Password

Methuselah:Invalid Username or Password

Error messages

The following error indicates that there is a problem with the configuration file in your copy of the program.

• Error - Invalid Username or Password.

Causes

Typically this issue is encountered when you are creating a trial account through the program.

Solution

Contact Customer Support to have your trial account created manually by a support representative.