Methuselah:Installation

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The Installation Guide will lead you through the download and setup of Methuselah.

Contents

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Quick installation guide

For experienced users only, here is the quick version of the installation instructions. Most users will want to read the more detailed version below.

  1. Check that your computer meets the recommended system requirements for Methuselah.
  2. Download the Methuselah setup file from [http://www.methuselah.com/downloads.asp].
  3. Open the file and then follow the on-screen instructions to complete the process.

These instructions are deliberately brief. There is a lot that could go wrong, so if in any doubt, you are advised to read the full instructions below!!

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Main installation guide

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What you need before you begin

Here's what you need before you setup Methuselah on your computer.
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Downloading the Methuselah installation file

To get the installation file for Methuselah...
  1. Go to [http://www.methuselah.com/downloads.asp] and click the link to download the trial or subscriber version of the program.
  2. A prompt should appear to Open, Save or Cancel. Choose Save.
  3. Next a prompt should appear to enter the name and folder location where the file will be saved on your computer. Please remember the name and folder location.
  4. Once the file is downloaded, go to the file and double-click on it to run the installation wizard.
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Installing Methuselah

For Windows XP (see section below for Vista)...
  1. Double-click the setup file to launch the installation wizard. Typically the name of this file is MethuselahSetup.exe, however in some cases the name is different.
  2. On the Welcome screen of the installation wizard, click Next to continue the installation.
  3. On the License Agreement screen, review the license agreement and then if you agree to the terms click Yes.
  4. On the Choose Destination Location screen, choose the location where the program will be installed. By default this is c:\program files\methuselah mvp.
  5. On the Select Program Folder screen, choose the name of the program group that will be added to the Start > Programs menu.
  6. Then, the program will be installed on your computer and shortcuts to launch the program will be added to your desktop and to the Programs group in the Start menu.
  7. On the Installation Compete screen, click Finish to exit the Installer.
  8. In order for all of the program features to function properly it is suggested that Windows permissions be set to “full control” or a comparable level that allows Read, Write, Execute and Modify actions to occur. If you have difficulty launching the program, please review the Windows permissions assigned to the folder where the program is installed and all of sub-folders within the installation folder. Please consult your system administrator for changing these permissions.
For Windows Vista...
  1. Double-click the setup file to launch the installation wizard.
  2. In the "consent" prompt, select to install the program as an administrator. If your user account does not have administrator privileges you will be prompted to temporarily login to an administrator account to continue. If you don’t see the consent prompt, right-click the setup file and then click Run As Administrator.
  3. On the Welcome screen of the Installer, click Next to continue the installation.
  4. On the License Agreement screen, review the license agreement and then if you agree to the terms click Yes.
  5. Then, the program will be installed on your computer and shortcuts to launch the program will be added to your desktop and to the Programs group in the Start menu.
  6. On the Installation Compete screen, click Finish to exit the Installer.
  7. Now you are finished with the installation and ready to start using the program.
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Moving client files and report templates to a new computer

This section discusses how to move client files and report templates to a new computer.

Copying client file information to your new computer
To copy client file information to your new computer:
  1. First, consolidate Methuselah client files on your old computer into the default folder location. To do this...
    1. On your old computer, launch and log-in to Methuselah.
    2. On the menu bar, select Tools > File Settings. The File Settings screen will be displayed.
    3. Under Organize, click the Move Client Files button, and then in the confirmation dialog click Yes. This will consolidate all client files into the default folder location that you normally use.
  2. Next, if the default folder location where Methuselah client files are stored is on the local drive of your old computer, you need to copy these files to your new computer. If the default folder location is on a network drive then you can skip these steps.
    1. On your old computer, launch and log-in to Methuselah.
    2. On the menu bar, select Tools > File Settings. The File Settings screen will be displayed.
    3. Under Go to Folder, click the Go to Folder button. This will open the folder location where your client files are stored.
    4. Copy all of the files in this folder to the folder location on your new computer where you would like to store them. The default folder location used by Methuselah is “c:\documents and settings\{Windows Username}\my documents\methuselah\client files”.
    5. It is important to remember the folder location on your new computer, this will become the default folder location for new client files that you create in the future.
  3. Next, configure the default folder location where Methuselah client files will be stored on your new computer. Generally this is the same folder location that you selected in the steps above, or the network folder location that was configured on your old computer. To do this...
    1. On your new computer, launch and log-in to Methuselah.
    2. On the menu bar, select Tools > File Settings. The File Settings screen will be displayed.
    3. Under Location, review the folder path that is displayed. If the path is correct, skip to the next section. If the path needs to be modified, click the Change… button and the Select Directory prompt will be displayed.
    4. Select the default folder location here and then click OK.
  4. And last, “import” file information into Methuselah on your new computer. To do this...
    1. On the menu bar, select File > Import…. The Importing Client Files screen will be displayed.
    2. Select Import more than one client file and then click OK. The Bulk Import dialog will be displayed.
    3. The path to the network folder location where client files are stored should be pre-selected. If it is selected, continue on. If it is not selected, exit this screen and verify the default folder you configured in the section above.
    4. Enter the date range of the client files that you would like to import information about and then click Import.
    5. When the import process is finished, click OK on the confirmation dialog.
Copying report templates to your new computer
To copy report templates to your new computer...
  1. On your old computer, go to “c:\documents and settings\{Windows Username}\my documents\methuselah”.
  2. Copy the “Reports” folder to a portable storage device or network folder that is accessible from your new computer.
  3. Now, on your new computer, copy the “Reports” folder into “c:\documents and settings\{Windows Username}\my documents\methuselah”.
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Uninstalling Methuselah

Important Note: The uninstall process is designed to only remove the program files that it installed in the first place. The Uninstaller will not remove client files, configuration files, and other files that were not part of the program installation file set. These files are intentionally ignored by the uninstall process.

To uninstall or remove Methuselah
In Windows XP...
  1. From the Windows task bar select Start -> Settings -> Control Panel.
  2. In the Control Panel window, select Add/Remove Programs.
  3. In the list of currently installed programs, find Methuselah MVP then follow the steps below.
  4. Click the Change/Remove button.
  5. In the Methuselah Uninstallation Wizard select Remove and then click the Next button.
  6. In the Confirm Uninstall prompt, click OK.
  7. After the uninstallation is finished, click Finish.
In Windows Vista...
  1. From the Windows task bar select Start -> Control Panel.
  2. In the Control Panel, click on the Uninstall a program option option under the Programs category. If you are using the Classic View of the Control Panel, then double-click on the Programs and Features icon instead.
  3. In the Programs and Features screen (sometimes names Uninstall or change a program screen), select Methuselah in the list of programs, and then click the Uninstall button above the list.
  4. In the Methuselah Uninstallation Wizard select Remove and then click the Next button.
  5. In the Confirm Uninstall prompt, click OK.
  6. After the uninstallation is finished, click Finish.
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Need Assistance

Contacting Customer Support

If you encounter any problems, or have questions, please contact our customer support department. Support hours are from 9:00am to 5:00pm eastern time.

Phone
1-646-435-0131
Fax
1-646-452-0049
Email
support@financialguidance.com
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Common Installation Problems

The following are some of the most common installation problems with Methuselah. For more information and troubleshooting for problems with your Methuselah installation, please see the Troubleshooting Guide.

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Methuselah:Troubleshooting .NET Framework Errors

Application Error
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Application Error
Error 1603
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Error 1603
Error messages
The following errors indicate that the Microsoft® .NET Framework Version 1.1 is either corrupted or not installed.
  • EMLaunch.exe - Application Error. The application failed to initialize properly… Click on OK to terminate the application.
  • Installshield Error 1603 Error installing Microsoft .Net Framework
  • .NET Framework Initialization Error - C:\Windows\Microsoft.NET\Framework\v1.1.4322\mscorwks.dll could not be loaded
  • The application failed to initialize properly...Click on OK to terminate the application.
Solution
Version 1.1 of the Microsoft .NET Framework is a component of Windows that is required to run our applications. Typically this component is automatically installed by running Windows Update and choosing it from the list of recommended updates. To resolve the issue you can download and install it by clicking the link below.
  1. If the .NET Framework Version 1.1 is installed, remove through Control Panel - Add / Remove Programs.
  2. Then, reboot, download and install .NET Framework Version 1.1.
Download and Installation Instructions
  1. Go to the Microsoft® .NET Framework Version 1.1 Download Site. If the page does not load properly, open your web browser, search the Internet for ".net framework version 1.1" and in the search results click the link to access the page for the "redistributable package".
  2. On that page click the Download button. The File Download prompt will be displayed.
  3. To download and automatically install the package click the Open or Run button.
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Class not registered.

Example
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Example
Error message
Class not registered or Operation Not Applicable
Description
Class not registered or Operation Not Applicable is displayed when you launch the program.
Common reason for this error
This issue typically occurs if Midas.dll is not registered on your computer, or if an incompatible version of Midas.dll is registered on your computer. In order to run Methuselah, version 6.0.6.163 of Midas.dll must be registered on your computer. This version of Midas.dll is included in your copy of the program. In most cases Midas.dll is automatically registered during the installation process, however in some cases it needs to registered manually.
Troubleshooting tip
To register Midas.dll:
  1. Open the folder where Methuselah is installed. By default this is c:\program files\methuselah mvp.
  2. Find the file named Reg.bat.
  3. Double-click on this file to register Midas.dll.
  4. A small black window is shown while the process is underway. When the process is finished the window will close.
  5. Run Methuselah.
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EMLaunch.exe - Common Language Runtime Debugging Services

Example
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Example
Error message
EMLaunch.exe - Common Language Runtime Debugging Services
Description
This message is displayed when you launch the program.
Common reason for this error
This issue typically occurs when the program is launched by directly double-clicking on emlaunch.exe or methuselah.exe located in the program installation folder, instead of selecting the shortcut located on your system desktop or in the Programs menu. Less common reasons for this issue are that the program file "emlaunch.exe" is corrupted.
Troubleshooting tip
To resolve this issue, you need to launch the program by selecting the shortcut on your system desktop or Programs menu. If this shortcut is missing or corrupted, you can manually create a new program shortcut. If the error persists, try the following:
  1. Go to c:\program files\methuselah mvp or the folder where the program is installed if in a different location.
  2. Search this folder for a file named EMLaunch.NEW. If you find this file then the automatic update for EMLaunch.exe was not installed correctly. To complete the update process, delete the file named "EMLaunch.exe", then rename "EMLaunch.NEW" so that it is now "EMLaunch.exe".
  3. Run Methuselah.
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This application needs to run through EMLaunch

Example
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Example
Error message
This application needs to run through EMLaunch
Description
This issue typically occurs when the program is launched by directly double-clicking on emlaunch.exe or methuselah.exe located in the program installation folder, instead of selecting the shortcut located on your system desktop or in the Programs menu.
Troubleshooting tip
To resolve this issue, you need to launch the program by selecting the shortcut on your system desktop or Programs menu. If this shortcut is missing or corrupted, you can manually create a new program shortcut.
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